Testimonials – Home Search Service

”We used the Down Under Centre Home Search package, to support us to find a rental in the Gold Coast. Becci listened to our requirements, communication was great via WhatsApp and we secured a lovely property, very excited to start our new life in Australia. I honestly do not think we would have managed to get a rental before arrival without the service, as the applications had to be submitted quickly (with the time difference this would have been too tricky) and the properties had to viewed in person too. Becci did videos whilst viewing so we could really see the house.

Follow our journey @yorkshirelassdownunder

Michelle got Home Search Help with Becci (QLD)

”Gemma provided a great service for us in gaining our house. She visited several properties for us, providing loads of details, videos and photos. Gemma was very supportive, positive and helpful from day one. No question was too small, even when we were getting close to the approval period and the nerves kicked in!

David got Home Search Help with Gemma (WA)

”Bringing my family from America to Australia has been the most exciting, challenging, and nerve-wracking adventure I've ever taken us on. Without having any connections in Australia and never having visited- finding a place to live was incredibly overwhelming. I knew I would need a hand in finding a safe place for my family to call our home. We searched for agencies to help us- but the DUC stood out to us. They made the process so easy. Tasha was a miracle worker. She was my eyes and ears in such a daunting process. She did a video walk through of the property and even sent us videos of the neighborhood market. We viewed 2 houses and applied for 1. That's all we needed. Tasha worked tirelessly and our first application was a success! We are , and a little bit in shock that we were able to secure a home before arriving! I cannot recommend the DUC enough for this process. Now the Allen's get to fly into Brisbane and drive to our very own home!

Loren got Home Search Help with Tasha (QLD)

”Anyone questioning whether to use this service… Don’t! Worth every penny.
Gemma was our agent she was amazing from day one. Everything was explained and nothing too much trouble. I wouldn’t have had a clue where to start without Gemma. I don’t know how she does it but she got us the first property we viewed and applied for. A four bed with a pool in our chosen area near the school of choice. Gemma made the process of our home search such a pleasure. Gemma went above and beyond to secure our new home and made the process stress free.
Thank you again Gemma.

Samantha got Home Search Help with Gemma (WA)

”Would highly recommend Neely to help find your future home in Perth. We couldn’t be happier with our experience of the Home Search Package.

From start to finish Neely was attentive, professional and truly understood what we were looking for. Neely made the entire process stress free, providing great advice and giving honest opinions which we really appreciated.

Thank you so much Neely, we can’t wait to start our new life in our beautiful new home in Perth.

James and Emma got Home Search Help with Neely (WA)

”We would like to share our gratitude towards Emily from the Sunny Coast relocation team. She was so helpful and made the whole process very easy. Her communication throughout was quick and clear. Emily listened to our requests and secured us the perfect house along with fantastic help getting the right school for our two girls.
Thank you so much Emily and look forward to meeting you in January!

John & Sophie got Home Search Help with Emily (QLD)

”We had the amazing Stacey help us find a rental in Perth, and honestly, we cannot rave about her enough.

She was like a property fairy godmother; professional, super attentive, and somehow just knew exactly what we were after, even when I couldn’t decide on the exact location!

Stacey made the whole process feel ridiculously easy, which is saying something because, let’s be honest, house-hunting can be an absolute nightmare.

She went above and beyond, walked us through everything step by step, and sorted all the fiddly details for us.

Thanks to Stacey, we have secured our dream rental all relatively easy before we land! Worth every single penny!

Damaris got Home Search Help with Stacey (WA)

”From start to finish this service has been amazing, such an easy process which takes off a lot of pressure.

As for our agent Heather, she is such a credit to the DUC. She has gone above and beyond to ensure we got what we wanted, and we can't thank her enough 🙂

Ashley got Home Search Help with Heather in VIC

”Wonderful service and we got our dream house!
You don’t realise the distance that’s covered to view houses until you get over here. Emily was in contact with us 24/7 not realising the time difference she would still be on the other end of the phone to answer any questions. Would highly recommend this service and even to those with a lower budget.

Chloe got Home Search Help with Emily (QLD)

”Terri provided wonderful service, ensuring we were satisfied with the home we secured. She was able to answer any questions we had and provided helpful information about the local area.

I would highly recommend her to others migrating to Australia to make the move a smooth one.

Crystal got Home Search Help with Terri (NSW)

”Absolutely amazing service!
From day one of our journey the DUC have been amazing!
Gemma was fantastic securing us a beautiful property prior to our arrival in Perth!
Gemma made the process so easy with fantastic knowledge and many many voice notes & videos.
Knowing that we had a house secured made moving to the other side of the world much easier!
Thank you so much!

Peter & Rose got Home Search Help with Gemma (WA)

”Stacey helped secure beautiful house. The first one we liked and she managed to secure it with no problems at all. Took most of the worries from our heads. Even after we moved in she helped us with a few things and give us some tips for a start. Thanks again!

Pawel got Home Search Help with Stacey (WA)

”From initial contact , Stacey got straight to finding properties of our requirements, she ensured she had the family profile and financial details ready to submit to potential properties , despite not getting our first choice with over 30 people viewing the second property with only 1 week to go for us to fly over she viewed a property in the morning and by that afternoon we had secured it . Stacey then collected the keys for us and met us at the property . Thank you very much.

Dan got Home Search Help with Stacey (WA)

”We contacted Stacey to help us find a rental as we were looking to move in about 6 weeks' time. Stacey was really helpful and friendly, answered all our questions and walked us through the process. We sent her all the details and she viewed the property that we sent to her. She was able to secure it and let us know straight away, which put our minds at rest! Even after securing the property, Stacey has been on hand to help with our questions and has been so supportive with the move in general. The home search package is worth every penny as it really does take away the stress and worry of trying to secure a rental when you are dealing with all aspects of relocating. Thank you Stacey!

Adeena got Home Search Help with Stacey (WA)

”We had an extremely quick service as we were very lucky to be accepted on the first house. The minimal interaction we had was thorough and polite.

Charlie-Anne got Home Search Help with Becci (QLD)

”I got in touch with Stacey through the DUC group, from the very start she has been amazing. We spoke on the phone and she gave me all the information on how it works and which package would suit me best, everything was so much easier and less stressful with Stacey helping me out. I now have a lovely home I would highly recommend using a relocation agent, especially Stacey. Thankyou 🙂

Stacey got Home Search Help with Stacey (WA)

”We have just secured an amazing property with the relocation team in Perth! Neely was passed onto us as our relocation agent for South Perth, and she was nothing short of amazing from start to finish! If you asked her something it was done there and then, and I honestly couldn’t fault anything. She took all the stress out of this stage of the process and I can’t thank her enough for all her help over the last few weeks. The service was worth every penny spent and I would recommend the service 100% to everybody nearing this milestone. If your looking south of the river in Perth, Neely is the one!

Chloe got Home Search Help with Neely (WA)

”We have just used the relocation service to find our first home in Perth! Having researched the housing market we considered getting an Airbnb for a month and trying to secure a property ourselves, however, we decided that the cost and stress with two young children wasn't worth it so we reached out to the DUC relocation service.

We booked a call with Gemma and were instantly put at ease. Answered all our questions and we agreed to sign up for the DUC Home Search Package. Communication throughout has been great, Gemma found a home based on our preferences and was able to get the application in quickly. We woke up to a walk round video of the home, and a message from Gemma to say we had been accepted!!
We are delighted knowing we have a place to settle and pictures we can share with the children so they can visualise their new home.
Very happy with the service and will recommend to anyone thinking of using a relocation agent.
Thank you, Gemma

Dominic and Sarah got Home Search Help with Gemma (WA)

”Gemma was amazing from the first point of contact, all the way to signing the rental agreement. Gemma went above and beyond to find us a home before arrival. Highly recommended. Thank you 🙏

Roxy got Home Search Help with Gemma (WA)

”Neely was nothing short of fantastic, we felt confident in having Neely as our relocation agent from the very first call.
Neely was very professional whilst searching for our new home; always giving constructive and honest feedback of the properties she viewed and area. We built a nice bond during this time and look forward to meeting her when we arrive in Australia.
Thanks for everything!

Luke & Shelby got Home Search Help with Neely (WA)

”I think we were the odd ones out when we requested help from Becci, when we were onshore. But when we heard about the horrible rental market in Australia, we felt like we needed all the help we could get. And wow, what help we got! We met with Becci on Monday and had a lovely chat where we told her what we were looking for. We sent over a few units and she booked in the viewings which we then attended together. We went to four in total and got our preferred option on Wednesday the week after. A week and a half after starting, we had a signed contract for a beautiful unit right on the canal within walking distance to the beach centrally in Gold Coast.

She was very present throughout our short agreement, giving us advice, and sending over other properties that matched our criteria. She made this process so easy and enjoyable! Thank you, Becci for helping us start our new lives down under in the best way possible!

Alexandra got Home Search Help with Becci (QLD)

”Thank you once again to the DUC and their amazing agent Neely. I can honestly say the service DUC provides is absolutely worth it. Relocating a family is no easy task and having someone make sure you find the correct home that meets all your needs is absolutely amazing. Thanks so much for all the feedback, guidance and help Neely. We truly appreciate everything you have done for our family.

Daniel received Home Search Help with Neely (WA)

”Gemma has been absolutely amazing since the first moment we had contact with each other to discuss our wants & needs, Gemma took the time to talk about the areas we wanted to live in and the process of securing a rental property. Having worked and managed a very successful office in agency for 30 years I fully understand and appreciate when I see somebody who really cares about their job and certainly goes above and beyond for the client which is exactly what Gemma has done. The best thing about Gemma is that she is 100% genuine and such a lovely person to talk to. DUC you really have a fantastic person representing your company and I wish Gemma all the success for the future helping many more people like my family fulfil their Aussie home dreams.

Bradley got Home Search Help with Gemma (WA)

”Terri was really easy to talk to and share our home search journey with. She kept in contact at all times and was able to give reassuring advice every step of the way. I would recommend Terri for home-searching in the Illawarra region.

Claire got Home Search Help with Terri in NSW

”We cannot thank Laura enough for her help and support during this process. Laura is very accommodating to all our worries, questions, concerns and even excitement!

She was thorough throughout the whole process, keeping us regularly updated and ensuring we knew all the information we needed to make a decision on a property for our move to Australia from the U.K! Without Laura, we would have not be able to do this and she has taken off an unbelievable amount of stress off our hands.

Laura clearly took the time to know us and understand what we wanted out of our move, as well as keep in touch with us. Laura put us at ease straight away and was very reassuring around everything. Although we were paying for a service, we felt like we had a friend in Laura within this process. Everything was really smooth and we would highly recommend this service with DUC for anyone thinking about it. Cannot fault it and thank you Laura for finding us a lovely home to move into for our exciting new chapter!

Zoe & Ciaran got Home Search Help with Laura in QLD

”We are incredibly grateful to Hayley for all the help and support she offered during our move to Sydney.

From the get go, she was always very responsive to our queries and sent us plenty of wonderful properties for consideration in and around the area we had stipulated (with a view wild cards for good measure in lovely areas we hadn't thought about).

Hayley really went above and beyond viewing a fair few properties on our behalf. She knew exactly what we were looking for and was open and honest when she thought a property wasn't right (of which there was one in particular which had a leaky roof).

Hayleys knowledge and dedication really was invaluable. The process here can be overwhelming and she made life so much easier for us. Finding a home quickly was our biggest stress ahead of the move to Aus, but less than a week after arriving in the country, we had the keys to our new home.

I would whole heartedly recommend the DUC relocation package to anyone, it really was a weight off our minds - Hayley took care of everything, all we had to do was sign the lease and collect the keys.

Thank you so much for all your help!

Laura got Home Search Help with Hayley in NSW

”Becci provided an invaluable service! One of the biggest stresses when moving overseas is sorting out accommodation, especially when you have two young children. She regularly sent us properties to review, arranged quick viewings, used her personal contacts at agents to check for upcoming property before it went on the market and was very understanding and patient with what we were poking for.
A huge thank you to Becci and I would personally recommend using the service!
Thank you!
Justine and Paul

Justine and Paul got Home Search Help with Becci in QLD

”We had heard the property market in Perth was very competitive and had some concerns about securing a home we would love. From the first consultation call Gemma put those concerns at ease. Responsive, easy to communicate with, and empathetic, Gemma found us a new build rental property we absolutely love in a fantastic neighbourhood which has everything we need for our family. The home we have now secured has exceeded our expectations in so many ways and we can’t wait to start our new adventure in Perth. Thank you Gemma, we couldn’t have done it without you!

Andrew and Emma got Home Search Help with Gemma in Perth NOR

”We cannot thank Gemma enough for her exceptional support during our relocation process! From the moment we connected, she was incredibly responsive, answering all our questions with thorough, insightful advice. Gemma went above and beyond to understand our needs, and her dedication truly shone through when she secured the perfect rental property for us—right in the area we had our hearts set on. Her expertise and commitment will help make our move back to Australia seamless, and we are now looking forward to getting settled in our dream home thanks to her tireless efforts.

We highly recommend Gemma to anyone looking for a relocation agent who genuinely cares about finding the right place for you.

Ross and Danielle got Home Search Help with Gemma in Perth NOR

”Neely! Enormous Thank You for all your support during our home search!
You were incredible from our very first call (with all the tech issues) right through the entire process, and kept us up to date with any developments.
The extensive pictures of the properties you viewed along with honest feedback was a massive help in giving us peace of mind that we were getting the right property for our needs.
The high level of diligence and care you demonstrated shows clear pride in your work and in ensuring you secure the very best property for your clients, for which we are truly grateful!
Many thanks Neely!
Niall, Rebecca and Caolan

Niall got Home Search Help with Neely in Perth SOR

”We can't thank Neely enough for her help, and guidance searching for our new home in Perth, my wife had a few specifics she requested in a Home, certain things to be to be close by, and in a specific area and Neely absolutely nailed it, so nice and friendly, and very patient and helpful. Thanks again DUC for your flawless service 🙂

Gary got Home Search Help with Neely in Perth SOR

”Gemma was a fantastic relocation agent who did a great job in helping us find a home to start our new life in Perth. Gemma's excellent communication, professional approach and personable nature made her really easy to work with. Her knowledge of the areas and contacts in the industry were also invaluable. Thank you, Gem!

Rob got Home Search Help with Gemma, Perth NOR

”We cannot thank Becci enough for her services. She was always on hand for any questions we had, she was so efficient, always keeping us updated with progress made, we didn't have to chase her once.

At viewings, Becci sent us in-depth videos with commentary, with her honest advice on the property, the videos were so detailed we never had any questions after she had visited! We loved the first property Becci viewed for us, she viewed it on the Monday and we had signed the lease by the Thursday - Becci kept us updated with progress every day in-between.

Becci made a process that could have been very stressful, super straight-forward and seamless, I don't think we could have done it without her!

Thank you so much Becci - you really are amazing!

Daisy and Aaron got Home Search Help with Becci in QLD

”We cannot thank Laura enough for all her help with our home search! She was so thorough in her feedback and checked out every little detail. Finding a home from the other side of the world could have been really stressful but it was such an easy process with Laura. Worth every penny!

Laura got Home Search Help with Laura in QLD

”Thank you to the wonderful Laura from the South Brisbane search team for helping my family secure our new home. Huge appreciation for the hours of hard work you had to put in, and for putting up with my fears and insecurities along the way!
You made the whole process a breeze from start to finish with your knowledge of the application process and all of the useful information for the suburbs and surrounding areas. We honestly could not have done this without you. Thank you for being so genuine and authentic along the way, you are such an asset to the DUC team and we look forward to hopefully meeting you in person soon!

Ellen got Home Search Help with Laura in QLD

”APPRECIATION POST!!
Just wanted to say a big THANK YOU to Gemma Teale for securing me and my wife a rental in NOR Perth. Absolutely hard at it from day 1 looking for houses she’s an absolute legend, can’t recommend the service enough to make your journey slightly easier, amazing service, she goes above and beyond for you and is really honest with you about the areas! 💙🎉

Jordan and Archeala got Home Search Help with Gemma for NOR Perth

”We cannot thank Laura enough for all the time and effort she put into finding us our dream home in Brisbane!

Laura was always at hand to answer any questions that we had and made us feel at ease through the entire process of finding us our home.

We would highly recommend going through the Down Under Centre to secure a property!

Sophie and Jayden got Home Search Help with Laura in QLD

”We do not know what we would have done without Gemma! She has helped us beyond measure and was determined to find us a house and managed to secure us our favourite property! She was so genuinely excited for us when she told us the good news and has set us up nicely to start our new life down under! Thanks again Gemma! 🙂

Charley received Home Search help with Gemma for NOR Perth

”Gemma was friendly, professional and knew exactly what we needed as a family with two young children. She was always on hand to answer any questions and her genuine passion for the job came across in all that she did.

Kizzy and Lee got Home Search Help with Gemma (WA)

”Anybody heading for Perth SOR considering using the home search service. Do it. Neely did the house hunting for us and secured us an awesome house which ticked all the boxes for what we were looking for.

The rental market is crazy over here at the minute and Neely was on the ball. If we saw a house pop up on real estate, it was a good chance that Neely had already applied for it or booked a viewing for it.

So happy with the service and took so much stress off us leading up to the move as it’s stressful enough. Worth every penny in my opinion. Thanks again Neely.

Declan got Home Search help with Neely in Perth SOR

”Gemma was incredible throughout our time dealing with her.

She made us feel at ease and managed to secure the first property she had viewed for us.

Her involvement didn’t just stop there, even after securing the property, she was always on hand to answer any questions we had and it was lovely receiving messages from her to check we were settling in alright.

Thank you so much Gemma, you have made this transition so much easier and less stressful.

Claire got Home Search Help with Gemma (WA)

”Thank you so much to Neely for securing us a rental so quickly!

She viewed multiple houses for us on our behalf and captured the houses really well with the videos she sent us. It was completely stress free. She is super responsive and I absolutely loved how honest she was on each house and I really took her advice on board.

She managed to secure us the first house we applied for!! Literally could not have done it without her! I actually miss waking up to the updates off her!

Now we have a rental 5 weeks before we fly and one less thing to worry about for when we arrive! I would highly recommend the DUC relocation service and especially Neely if your looking Perth SOR!

Claire got Home Search help with Neely in Perth SOR

”Rental crisis they say!!! Our new home in Burleigh waters on the Gold Coast was wrapped up within a few days thanks to Becci!

She worked so hard to secure this for us!! It wasn’t just our new home she presented to us. We had a few options, including a property yet to be listed!!

The service obviously comes with a cost, but for us, it was a complete no-brainer for such a big part of the process being ticked off!!

P.S. We didn’t even need to put down months in advance!!

Matt got Home Search Help with Becci on the Gold Coast

”Just wanted to say a big shout out to Gemma from DUC for working so hard to secure us this rental in Perth for when we arrive in January.

It's has been a nervous time with rentals but Gemma made this part very slick, she was so professional, making constant updates, calls, audios and texts to make sure we knew what was going on.

We applied for four rentals and eventually got this one. The rental market is crazy, very competitive and costs are rising. We are delighted to have this rental to go to with our two boys and a pool was a priority at this time of year so we are chuffed.

Andre got Home Search Help from Gemma in Perth

”Jess has been amazing.

So friendly and helpful, she found me a lovely home in a great area.

Nothing was a problem even phoning me at night so I didn’t have to stay up.

Jess is helping me with any questions I have now I’m here in aus.

Would definitely recommend to any one.

Suzanne got Home Search Help from Jess (VIC)

”We used Tanya as our Relocation Agent.

She went above and beyond to help us find our home and was always there if we needed help with anything straight away.

Would definitely recommend the service.

Jodie and Chris got Home Search Help from Tanya (QLD)

”We have reached out to Tanya since we know how hard it is to secure a rental with pets - especially if you have 4 of them.

Another relocation agent (not from DUC) already refused to support us because she said it was impossible.

We scheduled an initial consultation, where she prepared all the information that were essential for moving over - incl. how they can support, what to consider when renting, brief talk through about possible areas etc. She was very lovely and supportive and agreed that she can't promise anything but we were trying to find a way of how she can support us best.

In the end we got super lucky and managed to secure a temporary rental for the start on our own before we could even proceed to use her services any further.

However we might reach out to her in half a year when we need to find permanent housing - so far we can only recommend her 1000% percent :).

Franziska got Home Search Help from Tanya (QLD)

”Gemma has a great way of making you feel at ease, moving the over side of the world can be an extremely stressful time, however Gemma made it so easy for us from start to finish.

The initial meet and greet via a call made us feel we had made the right decision in using them; she listened to everything we needed in terms of location, house, schools etc, and managed to find us a rental property within days.

We are so happy with the service we received. Once we arrived at the home in Perth we were greeted with an extremely thoughtful welcome package, the home was immaculate, thank you so much Gemma x

Rachel got Home Search Help from Gemma (WA)

”Just wanted to shout out to Gemma Teale for securing us a rental NOR Perth 🙌🏻🙌🏻

She was fantastic, quick to get back to us and very honest about the properties. Took away soooo much stress for us. Thank you so much!! 🏡🥳

Leandra got Home Search Help from Gemma, NOR Perth

”We received an excellent service from Gemma from start to finish, with regular updates. There was a quick turnaround from when we found homes we liked online to Gemma viewing them, sending updates and submitting our application. There was re-assurance along the way and Gemma delivered as promised. Two very happy customers. Thank you, Gemma and DUC.

Angharad & Dion got Home Search Help from Gemma, NOR Perth

”Wow! What an amazing service. Before deciding to go with the DUC we looked at other companies offering relocation services. I am so glad we decided to go with the DUC. The level of professionalism and the instant and ongoing communication were amazing.
From the first time we spoke to Jess we knew we’d made the right choice. We hit it off straight away and we knew that we were in safe hands with her.
We put our trust in her and were so glad we did. Not only did she secure us the most perfect home for our family but she did it without any compromise on our budget, location or dates of availability. We struck gold with her!
Jess was not just our relocation agent, she’s now a friend.

Thank you DUC and thank you Jess. We cannot recommend you all highly enough.

Pam and Duncan got Home Search Help from Jess, North Brisbane

”Gemma has been absolutely fantastic! This journey is incredibly daunting, especially with kids, but Gemma took away a huge amount of stress for us. Keeping us up to date on voice notes and messages, answer our millions of questions and offering advice. I would not hesitate in recommending Gemma to support you in finding your new home.

Michelle got Home Search Help from Gemma, NOR Perth

”We had heard so much about how challenging the rental climate is in Australia currently and decided using the home search package would be really worthwhile. We are so glad we did! Our relocation agent Becci was incredible, arranging several Teams calls to get to know us and our preferences before even starting the official process.

Becci sent us properties for our thoughts and opinions but was also more than happy to look into properties that we had found online ourselves.

In the end, Becci viewed a house that we had fallen in love with online, sent us lots of really helpful videos and secured it for us in 1 DAY!! Our circumstances were not exactly straightforward for a couple of reasons and Becci still managed to secure our top choice property for us.

Using this service has provided a huge relief that we know where we will be living before we even arrive - it's really changed our frame of minds that we don't need to stress about finding ourselves a home. We 100% recommend this service. Thank you so much Becci! 🙂

Jess got Home Search Help from Becci, Gold Coast

”A huge thank you to Hayley for going above and beyond in helping us to secure our rental in Wamberal. Hayley was great at getting out of us what we needed in a home and worked really hard to secure us our first home here in Australia. To offer a service where someone can go and view a property for you, prepare an application and submit it, check the local area is actually invaluable while your in the uk with no ability to do so. I would really recommend the DUC home search service it really does take away a lot of stress and the welcome pack waiting for you too is such a nice touch. Honestly above and beyond… we couldn’t have asked for more!

Bethan got Home Search Help from Hayley, Central Coast (NSW)

”Gemma immediately found us a house that had everything we asked for. The relocation call was great and set us up well for the big move.

Will got Home Search Help from Gemma, NOR Perth

”Could not recommend Laura or this service any higher! Laura went above and beyond to tell us every single thing we needed to know about the areas we were interested in. Whilst also using her own knowledge to ensure the safest area to live and give us the life in Australia we were looking for. She answered every single question thrown her way happily and made us feel at ease. A lot of our stress moving country was taken away due to using this service! Nothing was to much for Laura and we are extremely grateful to this agent and the relocation team!

Courtney got Home Search Help from Laura in QLD