Gemma was friendly, professional and knew exactly what we needed as a family with two young children. She was always on hand to answer any questions and her genuine passion for the job came across in all that she did.

Kizzy and Lee got Home Search Help with Gemma (WA)

Anybody heading for Perth SOR considering using the home search service. Do it. Neely did the house hunting for us and secured us an awesome house which ticked all the boxes for what we were looking for.

The rental market is crazy over here at the minute and Neely was on the ball. If we saw a house pop up on real estate, it was a good chance that Neely had already applied for it or booked a viewing for it.

So happy with the service and took so much stress off us leading up to the move as it’s stressful enough. Worth every penny in my opinion. Thanks again Neely.

Declan got Home Search help with Neely in Perth SOR

Gemma was incredible throughout our time dealing with her.

She made us feel at ease and managed to secure the first property she had viewed for us.

Her involvement didn’t just stop there, even after securing the property, she was always on hand to answer any questions we had and it was lovely receiving messages from her to check we were settling in alright.

Thank you so much Gemma, you have made this transition so much easier and less stressful.

Claire got Home Search Help with Gemma (WA)

Thank you so much to Neely for securing us a rental so quickly!

She viewed multiple houses for us on our behalf and captured the houses really well with the videos she sent us. It was completely stress free. She is super responsive and I absolutely loved how honest she was on each house and I really took her advice on board.

She managed to secure us the first house we applied for!! Literally could not have done it without her! I actually miss waking up to the updates off her!

Now we have a rental 5 weeks before we fly and one less thing to worry about for when we arrive! I would highly recommend the DUC relocation service and especially Neely if your looking Perth SOR!

Claire got Home Search help with Neely in Perth SOR

Rental crisis they say!!! Our new home in Burleigh waters on the Gold Coast was wrapped up within a few days thanks to Becci!

She worked so hard to secure this for us!! It wasn’t just our new home she presented to us. We had a few options, including a property yet to be listed!!

The service obviously comes with a cost, but for us, it was a complete no-brainer for such a big part of the process being ticked off!!

P.S. We didn’t even need to put down months in advance!!

Matt got Home Search Help with Becci on the Gold Coast

Just wanted to say a big shout out to Gemma from DUC for working so hard to secure us this rental in Perth for when we arrive in January.

It's has been a nervous time with rentals but Gemma made this part very slick, she was so professional, making constant updates, calls, audios and texts to make sure we knew what was going on.

We applied for four rentals and eventually got this one. The rental market is crazy, very competitive and costs are rising. We are delighted to have this rental to go to with our two boys and a pool was a priority at this time of year so we are chuffed.

Andre got Home Search Help from Gemma in Perth

Q and A with Brittany – used Tanya (QLD) for the Home Search Help

Moving/Move date: 12/06/2023
Suburb Of Choice:  Surfers Paradise
Why did you choose to use the DUC home search help?  I was overseas and with the rental market at the moment, needed all the help I could get!
How did you find the service of the DUC home search?  Well above what was expected. I feel like I’ve made a friend out of it as well! Took so much stress out of everything.
Would you recommend this service to others making the move over? And why?  100000%! Especially if you’re lucky enough to get Tanya. All the heavy lifting was done for me while I got myself sorted to move home.
Anything else? If you’re lucky enough to get Tanya in QLD, count your lucky stars. She is an amazing person and so hard working and dedicated to her customers!

Q and A with Hannah – used Tanya (QLD) for Home Search Help

Moving/Move date: 03/08/23
Suburb Of Choice: Wilston
Why did you choose to use the DUC home search help? We know the rental market is tough in Australia at the moment and due to our busy work schedules in the UK, we were unable to devote the time necessary to ensure we were able to secure a home for when we arrived. We attended one of the webinars and felt that we really trusted the organisation, after speaking with Tanya we knew this would be the option for us!
How did you find using the service of the DUC home search? Amazing, yes there is a cost attached but the value you receive in exchange for this is beyond worth it!
Would you recommend this service to others making the move over? And why? Of course! It was so easy, we provided all we needed to and then Tanya did literally everything else. All we had to do was share properties that we liked and she did all of the hard work. We honestly don’t know what we would have done without her.
Anything else? Tanya is amazing, she is so passionate about what she does, we loved the videos that she sent of the properties, we honestly could have not asked for anything better. Thank you so much!

Q and A with Emily and Jon – used Brodie (WA) for the Home Search Help

Moving/Move date: 20th January 2023
Suburb Of Choice: Rockingham, WA
Why did you choose to use the DUC home search help? We’d heard about people having difficulty securing a rental property in the current climate and really didn’t want to be stuck without a home once there. We looked at the cost of hotels and airBnBs and they were really expensive so it actually worked out cheaper to choose the DUC to find us a home so that we could move in to our own place the day we landed.
How did you find the service of the DUC home search? Amazing, Brodie was absolutely fantastic and so friendly and helpful. We had amazing, clear communication and lots of pictures and videos of the properties she viewed for us, including the local area, play parks and beaches. It was also really helpful to have someone to ask questions to find out if things were an expected part of the process or whether there was something we should be aware of or avoid.
Would you recommend this service to others making the move over? And why? Yes absolutely, it’s worth saving the hassle of landing and being jet lagged and then having to find a home. It made it so much easier as we had someone to guide us through the rental application process. We were able to get an idea of what the suburb was like before committing to a rental. It also saved us money overall because hotels were very expensive.

Thank you so much!

Q and A with Jodie and Chris – used Tanya (QLD) for Home Search Help

Moving/Move date: 3rd March 2023 

Suburb Of Choice: Redcliffe 

Why did you choose to use the DUC home search help? We used the DUC home search help as we had heard such positive stories about their service. 

How did you find the service of the DUC home search? We found the service extremely helpful; it took all of the worry and stress away from trying to get a rental while we were still in the Uk. 

Would you recommend this service to others making the move over? And why? Would 100% recommend this service to anyone who is moving over. Moving to a different country is hard and stressful and this service gave us so much peace of mind that we could get help with finding a home and everything that goes with it. 

Anything else? We have loved working with our relocation agent Tanya Fell. Don’t think we could have got the home that we have if it wasn’t for all her help. We had a low wage to try and secure a rental and a dog and she worked wonders viewing so many properties for us and emails back and forth sorting out the repairs etc before we move in. She has been a god send. 

Jess has been amazing.

So friendly and helpful, she found me a lovely home in a great area.

Nothing was a problem even phoning me at night so I didn’t have to stay up.

Jess is helping me with any questions I have now I’m here in aus.

Would definitely recommend to any one.

Suzanne got Home Search Help from Jess (VIC)

We used Tanya as our Relocation Agent.

She went above and beyond to help us find our home and was always there if we needed help with anything straight away.

Would definitely recommend the service.

Jodie and Chris got Home Search Help from Tanya (QLD)

We have reached out to Tanya since we know how hard it is to secure a rental with pets - especially if you have 4 of them.

Another relocation agent (not from DUC) already refused to support us because she said it was impossible.

We scheduled an initial consultation, where she prepared all the information that were essential for moving over - incl. how they can support, what to consider when renting, brief talk through about possible areas etc. She was very lovely and supportive and agreed that she can't promise anything but we were trying to find a way of how she can support us best.

In the end we got super lucky and managed to secure a temporary rental for the start on our own before we could even proceed to use her services any further.

However we might reach out to her in half a year when we need to find permanent housing - so far we can only recommend her 1000% percent :).

Franziska got Home Search Help from Tanya (QLD)

Gemma has a great way of making you feel at ease, moving the over side of the world can be an extremely stressful time, however Gemma made it so easy for us from start to finish.

The initial meet and greet via a call made us feel we had made the right decision in using them; she listened to everything we needed in terms of location, house, schools etc, and managed to find us a rental property within days.

We are so happy with the service we received. Once we arrived at the home in Perth we were greeted with an extremely thoughtful welcome package, the home was immaculate, thank you so much Gemma x

Rachel got Home Search Help from Gemma (WA)

Just wanted to shout out to Gemma Teale for securing us a rental NOR Perth 🙌🏻🙌🏻

She was fantastic, quick to get back to us and very honest about the properties. Took away soooo much stress for us. Thank you so much!! 🏡🥳

Leandra got Home Search Help from Gemma, NOR Perth

We received an excellent service from Gemma from start to finish, with regular updates. There was a quick turnaround from when we found homes we liked online to Gemma viewing them, sending updates and submitting our application. There was re-assurance along the way and Gemma delivered as promised. Two very happy customers. Thank you, Gemma and DUC.

Angharad & Dion got Home Search Help from Gemma, NOR Perth

APPRECIATION POST!!
Just wanted to say a big THANK YOU to Gemma Teale for securing me and my wife a rental in NOR Perth. Absolutely hard at it from day 1 looking for houses she’s an absolute legend, can’t recommend the service enough to make your journey slightly easier, amazing service, she goes above and beyond for you and is really honest with you about the areas! 💙🎉

Jordan and Archeala had a Relocation Call with Gemma for NOR Perth

We do not know what we would have done without Gemma! She has helped us beyond measure and was determined to find us a house and managed to secure us our favourite property! She was so genuinely excited for us when she told us the good news and has set us up nicely to start our new life down under! Thanks again Gemma! 🙂

Charley received Home Search help with Gemma for NOR Perth